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Payments and refunds
Paying for your order and where to buy. Covers payment options, samples, broken or missing items, why Koh isn't in shops and where you can buy Koh.
Can I have a sample?
Unfortunately, we do not currently offer samples, however we ...
What payment options can I use?
At checkout, there are three payment options to select. You can use ...
Something in my order is broken or missing.
If something is broken, faulty or missing from your order, please ...
Why don't you sell in shops?
We only sell online as it means we can always offer the best...
Where can I buy Koh?
You can buy the full range of Koh products on our website at koh.com.